These Terms and Conditions govern your use of the NZSWS website (the “Site”) and your relationship with New Zealand School of Wine and Spirit (“NZSWS”, “we” or “us”). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for or use the Site. If you have any questions on the Terms and Conditions, please contact us using our contact form or by emailing contact@nzsws.co.nz

Legal Age

It is illegal to register for a WSET course unless you are over the age of 18.

Pricing & Orders

All prices quoted on the site are in New Zealand dollars and are inclusive of Goods and Services Tax (GST).  The New Zealand School of Wine and Spirits reserves the right to alter prices at any time.

Payment

All credit card transactions made via the site are processed by Stripe, which provides a secure online payment service and are subject to a small processing fee.

Cancellation Policy

If you change your mind or wish to cancel your order before we dispatch the goods, we will refund your purchase price less any processing fees.

Once the goods have been dispatched, any refunds will be at our discretion and in accordance with the Consumer Guarantees Act.

Product Claims

NZSWS makes every effort to ensure that products are delivered to you in the best possible condition. Any claims for short delivery or breakage or any other defect or deficiency must be notified to us immediately. You will be deemed to have accepted the goods as delivered and in fulfillment of your order unless we hear from you within 24 hours of collection or delivery.

Force Majeure

We shall not be liable for any failure to meet our obligations used by circumstances beyond our reasonable control.